The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. Syarikat Pemasaran Karyaneka Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will receive their refund within 30-days after the confirmation.

Please return your purchase to the following address:

Syarikat Pemasaran Karyaneka Sdn Bhd
Level 3, Bangunan Seri Anjung
Kuala Lumpur Complex Craft
Section 63, Jalan Conlay
50450 Wilayah Persekutuan Kuala Lumpur
Malaysia

Please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or +603 2164 9907/8 if you have any questions or doubts.